Shipping & Returns



Please note all deliveries are sent in discreet packaging with no company logo or details visible. All orders are dispatched by our official distributor Ocean Healthcare from Dublin, Ireland. 


How much does delivery cost?

Delivery is free on all orders over €60. €4.95 for all orders under €60. This includes worldwide delivery. 


How long will delivery take?

 UK & Ireland
UK & Ireland deliveries are dispatched by courier(track & trace) and will be delivered within 2-3 days. A signature is required to complete delivery.   

International deliveries
International orders(outside UK & Ireland) are dispatched by registered post and are subject to normal postal timeframes
International Delivery lead times (after dispatch): Europe 3-7 Days, USA 6-9 Days, Rest of World 6-11 Days
(Delivery times are estimated in working days)

If no one is available to sign for an international delivery then an information slip will be left at the address with details of how you can collect your package.



Items purchased can be returned for a refund within 14 days of delivery.  All refunds will be via the card used to make the purchase. Items returned must be as new, in the original packaging, unopened and in re-saleable condition.  All returns must be accompanied by a copy of the delivery docket received with your order.  

Items purchased online can also be returned via Post/Courier to:

Ocean Healthcare
6C Nutgrove Office Park,
Dublin 14,

No responsibility can be accepted for items that are lost in transit so it is recommended that all items are returned via recorded delivery.  


For queries contact us

If you have any further queries in relation to your order please do not hesitate to contact us directly, +353 1 2968080 or .
Ocean Healthcare is the official distributor of Proceive.